Shipping Policy
Shipping only after payment is complete. Shipping only with insurance. Combined shipping only under the condition that invoices get paid accurate after each auction.
Domestic (Austria)
0 kg – 1 kg: €7
1.01 kg – 2 kg: €11
2.01 kg – 4 kg: €14
4.01 kg – 10 kg: €17
10.01 kg and above: €34
Europe (inside EU)
0 kg – 1 kg: €18
1.01 kg – 2 kg: €20
2.01 kg – 4 kg: €24
4.01 kg – 10 kg: €33
10.01 kg and above: €66
Europe (outside EU)
0 kg – 1 kg: €19
1.01 kg – 2 kg: €22
2.01 kg – 4 kg: €30
4.01 kg – 10 kg: €52
10.01 kg and above: €104
North America and Japan
0 kg – 1 kg: €27
1.01 kg – 2 kg: €38
2.01 kg – 4 kg: €52
4.01 kg – 10 kg: €95
10.01 kg and above: €190
Rest of The World
0 kg – 1 kg: €32
1.01 kg – 2 kg: €46
2.01 kg – 4 kg: €70
4.01 kg – 10 kg: €140
10.01 kg and above: €280
Refund Policy
Damaged specimen will be refunded when I get a photo directly the same day the specimen was delivered. Then we can discuss if the broken specimen needs to e returned to the sender and if still represents a value or if it is a complete loss. Lost parcels need an investigation process from the Post service, which can take up to 4 weeks, as soon the Post service confirms that a parcel is lost we will send full refund.
Cancellation / Return / Exchange Policy
I accept returns when you are not satisfied. The return / the message that you are not satisfied needs to come in during one week. I also accept exchanges at a simila value under the condition that the invoice for the specimen to exchange was already paid.